This privacy policy (Privacy Policy) describes the policies and procedures that apply to the collection, use, disclosure, and protection of Your information shared with Us while You use the Platform. For the purposes of this Privacy Policy, "We," "Us," or "Our" refer to any of the Company or both of them, as the context requires, and the terms "You," "Your," "Yourself," or "User" refer to Platform users. We appreciate your faith in us. As a result, We maintain appropriate security requirements to protect transactions and Your information.

This Privacy Policy describes how We collect, receive, store, process, disclose, transfer, trade with, or otherwise handle Your information. This Privacy Policy does not apply to information that You supply to, or that is collected by, any third party through the Platform, as well as any Third-Party Sites that You visit or use in conjunction with the Platform's Services.

By visiting the Platform or creating a user account (Account) on the Platform, You agree to be bound by the terms and conditions of this Privacy Policy and consent to Us collecting, storing, processing, transferring, and sharing information, including Your Personal Information (defined below), in accordance with this Privacy Policy.

We may change our Privacy Policy to meet regulatory or administrative obligations. If We make major changes to this Privacy Policy, We will make every effort to notify You of such changes, such as by conspicuous notice on the Platform or any other communication methods on record. To the extent permitted by applicable law, Your continued use of the Services following the publication or transmission of a notice regarding changes to this Privacy Policy shall represent Your assent to the amended Privacy Policy.

This Privacy Policy is integrated into and subject to the Platform's terms of service ("Terms") and should be read in tandem with the Terms. All capitalized phrases used in this document that are not specified in this Privacy Policy shall have the meaning accorded to them in the Terms.

1. Information Collection: When You access or visit the Platform, create or set up an Account on the Platform, or use the Platform, we gather several types of information from You. You may browse various portions of the Platform and the Content without creating an Account. However, in order to use specific Platform Services, You must first create an Account on the Platform. This Privacy Policy relates to the following information(s) gathered about You:
   1. Personal Information: You may voluntarily provide certain information to Us when registering on the Platform for Services, including but not limited to Your full name, mobile number, email address, date of birth, gender, age, address details, proof of identity. We hereby agree and accept that We will collect, use, keep, transmit, deal with, and distribute Your Personal Information in accordance with relevant laws and this Privacy Policy.
   2. Sensitive Personal Information: For the purposes of this PrivacyPolicy, Sensitive Personal Information includes the following:
      1. passwords;
      2. financial information such as bank account or credit card or debit card or other payment instrument details;
      3. physical, physiological, and mental health conditions;
      4. sexual orientation;
      5. medical records and history;
      6. biometric information;
      7. any details relating to the above as provided to a body corporate for providing services; and
      8. any details relating to the above as received by a body corporate for providing services.
      9. any other information that may be considered "Sensitive Personal Information" under the applicable legislation at the time.
      10. To process payments for the Services, you may be prompted for payment information. On a case-by-case basis, you may be requested to give extra information about yourself.
   3. Transactional Information: If You choose to use the Platform to access the Services, We may additionally collect and retain information regarding Your transactions, such as transaction status, order history, number of transactions, details, and Your Platform behavior or preferences. All transactional information acquired by Us shall be retained on servers, log files, and any other storage system owned or controlled by any of Us or third parties.
   4. We may obtain information about Your location, Your IP address, and a unique identifying number for Your device if You download and/or use the Platform through Your mobile, tablet, and/or any other computer sources or electronic devices. Your information may be used to offer You location-based Services such as search results and other tailored content. The precise location of Your device when the Platform is running in the foreground or background may be gathered if You grant the Platform access to Your location via the permission mechanism employed by Your device's operating system.
2. Information Use: We use the information for the following purposes:
   1. to deliver and improve the Services requested by You on the Platform;
   2. for internal business purposes and services, including, but not limited to, warehousing, delivery, IT support, and data analysis services;
   3. to settle disputes, manage our service, and diagnose/resolve technical issues;
   4. to promote safe service on the Platform and to preserve the Platform's, Services, and users' security and integrity;
   5. to create and develop goods and services, as well as customer relationship management procedures;
   6. to collect money from You in connection with the Services, g) to keep You up to speed on online and offline offers, goods, services, and changes;
   7. to personalize Your Platform experience or to distribute marketing materials with You;
   8. detect, prevent, and protect Us from any mistakes, fraud, or other unlawful or prohibited behavior on the Platform;
   9. to enforce and communicate Our Terms;
   10. to process and fulfill Your Service request or reply to Your comments and questions on the Platform;
   11. to contact You regarding the Services through email, SMS, WhatsApp, phone, or any other means of communication;
   12. to allow Our service providers, business partners, and/or colleagues to send You personalized communications;
3. Sharing of Information:
   1. Third-Party Service Providers: We may disclose Your Personal Information to third-party vendors, delivery partners, consultants, research partners, and other service providers who work for either of Us or provide Services through the Platform and are bound by contractual obligations to keep such Personal Information confidential and use it only for the purposes for which We disclose it to them, as well as to maintain the same level of data protection that is adhered to by Us. This disclosure may be required, for example, to provide You with access to the Services and process payments, including the validation of Your Payment Details, to facilitate and assist marketing and advertising activities/initiatives, to conduct auditing or data analysis, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities involving the Services. You expressly agree to the sharing of Your information with third-party service providers, such as payment gateways, in order to process payments and handle Your payment-related information. Without Your specific approval, we do not release Your Personal Information to other parties for marketing and advertising reasons.
   2. Legal compliance: We may disclose Your information, including Personal Information, to the extent required: (a) to comply with laws, and regulatory requirements, and to respond to lawful requests, legal processes, or an investigation; (b) to protect Our rights and property, the users, and others, including to enforce the Terms or to prevent any illegal or unlawful activities; and in an emergency to protect Our personal safety and assets, the users, or any person. In all such cases, We will have no responsibility for telling You or obtaining Your approval or consent. At Our discretion, We may also share aggregated anonymized (and de-identified) information with third parties.
   3. Sharing information with third parties for Platform operation: If the license agreement is terminated or the licensed territory is modified or limited in any way, We may share any or all of Your Personal Information (including Sensitive Personal Information, if any) and Non-Personal Information with the incoming licensee to ensure the Platform's smooth operation and seamless user experience.