You may return the Product in order if the following requirements are met:

1. Item provided that is not what You ordered in order, or
2. Items that are significantly damaged or degraded in quality at the time of delivery. You undertake to provide Us with any necessary documentation, including but not limited to pictures of defective products.
3. You must inspect the Products upon arrival and initiate an exchange or refund on the Platform with the necessary documentation. You may swap or return the merchandise by contacting Our customer service department as well. IT IS HEREBY SPECIFIED THAT NO EXCHANGES OR RETURNS WILL BE ACCEPTED IF THE PRODUCT PACKAGING IS OPENED OR THE PRODUCT IS USED/CONSUMED IN WHOLE OR IN PART. Cancellations: You may cancel an order at any time before it is accepted by the Company. You cannot cancel an order after the Company has accepted it. The Company may cancel an order (in whole or in part) for reasons such as product shortages or unavailability or force majeure occurrences. If the Company cancels an order, You will not be charged, and the Company will return any payments You have already paid. Refunds: Please be advised that if You choose to cancel or return the Products, the refund amount for such Products that are eligible for return under these Terms will be handled within seven (7) business days of us validating and confirming the refund request. Your reimbursement will be granted only if the requirements specified by Us are met. The reimbursement amount will be credited to the source account or to Your Wallet, as You specify. You accept that after the refund is initiated, it may take extra time for Your refund to appear in Your account, which is subject to the terms and conditions of Your financial institution or payment gateway service provider. The terms for accepting returns, cancellations, and refunds shall be subject to reasonable additional conditions and shall be communicated to the User from time to time via the Platform's push notifications or any other mode of communication specified in these Terms or as determined by the Company.

1. The manufacturer's warranty and guarantee, if any, shall apply to the Products, and You may contact the manufacturer directly using the customer service information provided on the Product box. The Company is only a reseller and expressly disclaims all duty for manufacturing flaws, quality, taste, or performance of the Products offered.
2. You agree and understand that the Product images are a representation of the Product and not the actual image of the Product sold to You, and You agree and understand that before consuming the Products, You must read the physical product label for the calorific and nutrition value, using instructions, batch, manufacture date, content, weight, manufacturer, and customer care details, as applicable. WHILE EVERY REASONABLE EFFORT IS MADE TO KEEP THE INFORMATION ON THE PLATFORM ACCURATE, ACTUAL PRODUCT PACKAGING MAY CONTAIN MORE AND/OR DIFFERENT INFORMATION THAN WHAT IS SHOWN ON THE PLATFORM. REFERENCE TO THE INFORMATION PRESENTED ON THE ACTUAL PRODUCT PACKAGING IS RECOMMENDED.
3. Company retains the right to refuse to execute transactions by Users who have a history of problematic transactions, including without limitation breach of any agreements with the Company, breach/violation of any legislation, bank charges, or breach of any regulation, without providing any explanations. The company has the right to conduct whatever checks it deems necessary before approving the User's request for security or other reasons. As a consequence of such inspections, if the Company is not satisfied with the reliability of the User or the validity of the transaction, it will have the right to refuse such an order.

1. Do not give out your debit/credit card number, CVV number, OTP, UPI/ATM pin, or any other sensitive information to anybody purporting to be a Company representative. The company or its authorized agents will NEVER request that You disclose the aforementioned information. Be wary of scammers and report any incidences to Your bank, the nearby police station.
2. To get help with a Panjab foods order or a refund, go to the 'Get Help' area of the App.
3. Please use caution when verifying portals/website links claiming to be Panjab foods or a look-alike or a payment link published on social media or a social messaging app claiming to be Panjab foods discounts or deals, as well as proactive calls from unknown numbers asking personal/financial information.

1. Subject to Your compliance with the Terms, the Company offers You a personal, non-exclusive, non-transferable, limited, revocable license to access and use the Platform. You undertake to use the Platform solely for the following purposes: (a) in accordance with the Terms; (b) in accordance with any relevant law, regulation, or generally recognized practices or standards; and (c) to access the Services via the Platform. You agree not to engage in any activity that may jeopardize the Company's and/or other Users' usage of the Platform.
2. You undertake not to replicate, duplicate, copy, sell, resell, or otherwise exploit the Platform or any component of the Platform for commercial reasons.
3. You undertake not to frame or use framing methods to enclose any Platform trademark, logo, or other proprietary material.
4. You agree not to access (or attempt to access) the Platform using any means other than the Company's interface. You shall not use any deep link, robot, spider, or another automatic device, program, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Platform or Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform, materials, or any Content, to obtain or attempt to obtain any materials, documents, or information through any means not expressly made available by the Platform, materials, or any Content.
5. The manufacturer's warranty and guarantee, if any, shall apply to the Products, and You may contact the manufacturer directly using the customer service information provided on the Product box. The Company is only a reseller and expressly disclaims all duty for manufacturing flaws, quality, taste, or performance of the Products offered.
   1. You agree and understand that the Product images are a representation of the Product and not the actual image of the Product sold to You, and You agree and understand that before consuming the Products, You must read the physical product label for the calorific and nutrition value, using instructions, batch, manufacture date, content, weight, manufacturer, and customer care details, as applicable. WHILE EVERY REASONABLE EFFORT IS MADE TO KEEP THE INFORMATION ON THE PLATFORM ACCURATE, ACTUAL PRODUCT PACKAGING MAY CONTAIN MORE AND/OR DIFFERENT INFORMATION THAN WHAT IS SHOWN ON THE PLATFORM. REFERENCE TO THE INFORMATION PRESENTED ON THE ACTUAL PRODUCT PACKAGING IS RECOMMENDED.
   2. Company retains the right to refuse to execute transactions by Users who have a history of problematic transactions, including without limitation breach of any agreements with the Company, breach/violation of any legislation, bank charges, or breach of any regulation, without providing any explanations. The company has the right to conduct whatever checks it deems necessary before approving the User's request for security or other reasons. As a consequence of such inspections, if the Company is not satisfied with the reliability of the User or the validity of the transaction, it will have the right to refuse such an order.
   3. Do not give out your debit/credit card number, CVV number, OTP, UPI/ATM pin, or any other sensitive information to anybody purporting to be a Company representative. The company or its authorized agents will NEVER request that You disclose the aforementioned information. Be wary of scammers and report any incidences to Your bank, the nearby police station.
   4. To get help with a Panjab foods order or a refund, go to the 'Get Help' area of the App.
   5. Please use caution when verifying portals/website links claiming to be Panjab foods or a look-alike or a payment link published on social media or a social messaging app claiming to be Panjab foods discounts or deals, as well as proactive calls from unknown numbers asking personal/financial information.
   6. impersonates someone else;
   7. endangers unity, integrity, defense, security, or sovereignty, friendly relations with other states, or public order, or incites the commission of any cognizable offense, hampers the investigation of any offense, or insults another nation;
   8. contains a computer virus or any other computer code, file, or program designed to disrupt, damage, or limit the operation of any computer resource
   9. is manifestly false and untrue, and is written or published in any manner with the aim to deceive or harass a person, entity, or agency for financial gain or to cause harm to any person;
   10. disrupt or interfere with the security of, or otherwise cause harm to, the Platform, systems resources, accounts, passwords, servers, or networks connected to or accessible through the Platform or any associated or linked sites;